Privacy & data protection

Tkgm com Privacy Policy — Your Data Is Completely Safe With Us

How your personal data is collected, where it's used, and how it's kept secure — it's all explained clearly on this page.

Last Updated: June 2026
SSL 256-Bit Encryption No sale of data to third parties Full explanation in plain English Adherence to international standards
About This Policy

By using any service on tkgm com, you are considered to have accepted this privacy policy. If you have any questions about your data, please contact our support team directly.

These days, whenever you use anything online, one question is almost always on your mind — "Is my data safe?" That's a perfectly natural and valid concern. tkgm comAt tkgm com, we want to keep the answer simple: yes, your information is completely safe with us.

We understand that people think twice before sharing personal and financial information on a betting platform. That's why, from day one, tkgm com has treated data protection not as a legal obligation, but as a core value. Your information belongs to you — we only use what is necessary to provide our services.

This privacy policy explains what information tkgm com collects, why it's collected, how it's stored, and when it's deleted — all written in plain, straightforward language with no legal jargon.

1
What information do we collect?

Tkgm com only collects information that is strictly necessary to provide our services. We have no interest in data we don't need.

Information collected directly from you:

  • At registration: full name, mobile number, email (optional), date of birth
  • During KYC verification: national ID number and photo, selfie photo
  • For payments: your mobile banking number (bKash/Nagad/Rocket) — never your PIN or password
  • When contacting support: your messages and account-related information

Automatically Collected Data:

  • Device Type & Operating System
  • IP Address & Connection Time
  • Browsing Pattern (pages visited and time spent)
  • Cookies & Session Data
We will never ask for your mobile banking PIN, bank password, or OTP. If anyone asks you for this information, they are not a tkgm com employee.
2
Why and how is your data used?

Tkgm com uses your information only for specific purposes. Below is a clear breakdown of what data is used for and why:

Data Type Purpose of Use
Name & contact details Account creation, identity verification, support services
Date of Birth Age verification (to confirm 18+)
NID / Passport KYC Verification, Fraud Prevention
Payment Number Processing Deposits & Sending Withdrawals
IP Address Security Monitoring, Unauthorized Access Prevention
Browsing Data Service improvement, personalized experience
Your data is never sold or rented to third parties for advertising purposes — not ever.
3
How is your data kept secure?

Tkgm com follows internationally recognised technologies and practices to protect your data.

  • SSL 256-Bit Encryption: All data transmitted through the website and app is encrypted — the same technology used by banks.
  • Secure Servers: Your data is stored in secure data centres where unauthorised access is not possible.
  • Payment Data Stored Separately: Your payment data (card numbers or bank details, where applicable) is stored in a secure, isolated system separate from the main database.
  • Internal Controls: Even tkgm com employees cannot access your information without a legitimate need.
  • Regular Security Audits: Our security is regularly audited by independent third-party experts.
  • Automated alerts: If any unusual login or transaction is detected, the system automatically secures your account.
4
Who is your information shared with?

Tkgm com does not sell your information to third parties. However, limited data may be shared in certain circumstances:

  • Payment Processor: To process deposits and withdrawals, necessary information is shared with bKash, Nagad, and Rocket.
  • KYC Verification Provider: With licensed verification agencies for identity verification.
  • Law Enforcement Agencies: Where required by a court order or legal obligation.
  • Fraud Prevention: With international fraud prevention databases (relevant information only).
Whenever information is shared, we ensure the receiving party upholds the same standard of data privacy that we do.
5
Cookies & tracking technologies

Tkgm com uses cookies on its website and app. Cookies are small files stored in your browser that personalize your experience.

  • Essential Cookies: Maintaining login sessions — the website cannot function without these.
  • Performance Cookies: Collecting page load speeds and crash reports to improve our service.
  • Preference Cookies: Remembers your language, settings, and preferences.

You can disable cookies through your browser settings. However, turning off certain cookies may limit some features of the website.

6
How long is your data retained?

Tkgm com does not retain any data longer than necessary:

  • Account Information: For the duration of active account + 5 years after closure (for legal compliance)
  • Transaction Records: 7 years (as required by financial regulations)
  • KYC documents: 5 years after account closure
  • Log files & session data: 90 Days
  • Cookies: 1 day to 1 year, depending on type
Once the retention period expires, your data is securely deleted or fully anonymized.
7
Your rights

You have several important rights regarding your data on tkgm com:

  • Right to Access: You can request to see what information we hold about you.
  • Right to rectification: You can request corrections to any inaccurate information.
  • Right to Erasure: In certain circumstances, you can request that your data be deleted.
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes.
  • Right to object: You can opt out of marketing communications at any time.

To exercise any of these rights, email support@tkgmcom.com or reach us via Live Chat. We will respond within 30 days.

8
Protection of children and minors

Tkgm com strictly does not provide services to anyone under the age of 18. If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If parents believe their child has created an account on tkgm com, please contact our support team immediately.

9
Policy Updates & Contact

Tkgm com may update this Privacy Policy as needed. For any significant changes, you will be notified on the website and via your registered mobile number.

For any privacy-related questions or complaints, please contact us:

  • Email: support@tkgmcom.com
  • Live Chat: Available 24/7
  • Response time: Usually within 15–30 minutes

FAQs

Claiming your welcome bonus is straightforward — simply open a new account and make your first deposit. If you have a bonus code at registration, enter it; otherwise, the bonus is applied automatically. Typically, you receive a 100% match on your first deposit, meaning a deposit of ৳1,000 gives you a total balance of ৳2,000. To withdraw bonus funds, you'll need to meet a specified Wagering Requirement. For current offers and full terms, visit the "Latest Promotions" page — everything is clearly laid out there.

Absolutely. The tkgm com website is fully optimized for mobile browsers. Open tkgmcom.com in Chrome, Firefox, or Safari and you'll get a mobile-friendly interface where you can do everything — Sports Betting, Live Casino, deposits, and withdrawals — just like the app, except you won't receive push notifications. Android users can also download the APK directly from the browser and install it to get notification support. On iOS, simply tap "Add to Home Screen" in Safari to create an app-like icon on your home screen.
How does tkgm com protect your privacy?

Six key measures that keep your data completely secure

End-to-end encryption
All data between your device and our servers is protected with SSL 256-bit encryption — no one can intercept it in transit.
Sale of data prohibited
tkgm com never sells your data to advertisers or third parties. Your data is used solely to provide your service.
Regular Security Audits
Independent third-party experts regularly audit our systems. Any vulnerabilities found are addressed immediately.
Payment Data Stored Separately
Your payment information is stored in a fully encrypted system, completely separate from the main database. PINs and passwords are never saved.
Access Control
Even tkgm com's internal staff cannot access your data without a valid reason. Role-based access control is in place.
Instant Alerts
If unusual login activity or transactions are detected, the system automatically secures your account and notifies you right away.
Your data is safe — play with complete peace of mind

Now that you know tkgm com's Privacy Policy, go ahead and register — start playing on Bangladesh's most secure betting platform.

SSL Secured No data sales 18+ only 24/7 Support
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