There are three easy ways to get support at tkgm com:
For security reasons, your registered name and mobile number on tkgm com cannot be changed directly by you — you'll need to contact the support team. Here's how it works:
Keep in Mind: Only one account is allowed per mobile number. If the new number is already registered to another tkgm com account, the change will not go through.
Withdrawals at tkgm com are fully Fee-Free — No processing or transfer fees. However, some limits apply:
- Minimum Withdrawal: ৳300 per transaction
- Daily Maximum: ৳50,000 (standard members); higher limits apply for VIP members
- Monthly Maximum: ৳5,00,000
- Method: bKash, Nagad, Rocket — directly to your registered number
- Time: Average 15 minutes; up to 2 hours during peak times
If your KYC verification isn't complete, you'll need to verify your identity with a photo of your NID before your first withdrawal. All subsequent withdrawals will then be processed faster.
Yes! Combining bets on multiple matches into a single wager is called Accumulator or Multi-Bet At tkgm com, you can combine up to 20 events in a single bet. Since the odds multiply, a winning accumulator pays out significantly more. How to place one:
Warning: If even one leg of an accumulator loses, the entire bet is lost. Start with smaller stakes.
Deposits at tkgm com are typically Instant — meaning your balance is updated within 30 seconds to 5 minutes. If it still hasn't arrived:
If a payment is deducted but doesn't reach your account, it will be refunded — no funds are lost. Simply contact support with the correct transaction details.
Yes — with tkgm com's referral program, both you and your friend earn a bonus for every successful referral. Details:
- Your Bonus: ৳200 cash bonus for each referral (after your friend makes their first deposit)
- Friend Bonus: 100% Welcome Bonus on your first deposit + an extra ৳100
- Limit: Each member can refer up to 20 friends
How to Do It: Log in → Go to the "Promotions" or "Refer & Earn" section → Copy your personal referral code or link → Send it to your friend. Once your friend registers with that code and makes their first deposit, the bonus will be credited automatically.
Before you can withdraw bonus funds, you must wager a specified amount — this is known as the Wagering or Rollover Requirement This is in place to prevent bonus abuse. tkgm com's rules:
- For the welcome bonus: The bonus amount must be wagered 10×. Example: a ৳500 bonus requires ৳5,000 in bets.
- Cashback Bonus: 5× the bonus amount — a relatively straightforward requirement.
- Referral Bonus: 8× the bonus amount.
- Validity: Wagering requirements must be completed within 30 days of receiving the bonus.
- Eligible Bets: Sports Bets must have minimum odds of 1.50.
Go to the "Bonus" section in your account to track your current progress — how much you've wagered and how much remains. Full terms Terms & Conditions on this page.